PERSONAL DATA PROTECTION / GDPR

During your visit to www.handmadefromgreece.gr  and during your order or registration as a user in our online store, you will be asked to provide your personal information that concerns you, such as your name, the shipping address and the billing address, your email address, your mobile phone, delivery details as well as other information on facilitating your order. All the necessary information is also given to the courier in order to execute your order properly and inform you by SMS or  e-mail of your shipping number and the prescribed delivery time.

These data are usually used to handle our orders and offer you the highest level of service we can. They are used only for reasons related to transactions with you, improving the services provided and to ensure the operation of the respective service and may not be used by any third party without your consent (with the exception of law to the competent authorities only).

When registering as a user / customer, you are requested for  a username and a personal password, which are strictly personal and ensure the safety of your personal information. You are given the opportunity to change your personal secret code as many times as you wish and you are solely responsible for its leak. You are also given the opportunity to change all your other information in the event of a change in them. In the event of the loss or leak of your secret codes, you should immediately notify our company for assistance, otherwise we are not responsible for the use of the secret code by an unauthorized person. Our online store does not in any way disclose the personal data and information of users/customers.

Our company employees who have access to your personal data have clear instructions to use them clearly for your best and personalized service and are forbidden to use them for reasons that are not authorized as they will be prosecuted just as stated in the contract which they have accepted and signed. By accepting your update via Newsletter, your email is used to disclose your offers and news from our online store, having always given your consent. You can always make unsubscribe from our newsletters at www.handmadefromgreece.gr either through your preferences in your account or through the newsletter you receive.

Accept cookies

As you visit our online store, you are asked to accept cookies so that you can navigate our site, track our news on social networking accounts (Facebook, Instagram) for new arrivals and offers of our products, harmonized always with the Community guidelines for protecting your personal data. Our cookies help to collect information about the navigation experience of our users, avoid problems when browsing and exporting statistics on your preferences. The data collected are anonymous. If you do not wish to receive such updates and ads you can clean your history and cookies, or highlight advertising as undesirable.

At any time, the user reserves the right to be informed or even objected to the further processing of his / her information in accordance with the current Data Protection Legislation and may send an informative message through his/her email to our email info@handmadefromgreece.gr and  request the deletion of his/her personal information from our database.

GDPR allows personal data to be processed only when at least one of the following requirements apply:

1. The user has consented to the processing of his/her data for one or more specific purposes (eg the customer of an eshop has consented to the use of his personal data for marketing and advertising purposes), so we ask you to concern for information on offers or new arrivals in the products you are interested in.
2. Data processing is necessary in the context of the fulfillment of a contract whose data subject is a part of the contract (eg a customer data needed for electronic payment or for the delivery of a product through a courier company). The management and protection of the personal data of the visitor/user of our website is governed by these terms of use, defined in Greek law (Law 2472/1997, as applicable to regulatory provisions) and its decisions, instructions and regulations. Personal Data Protection Authority as well as with the General Regulation on the Data Protection of the European Union (2016/679), with the aim of implementing the customer’s order and will in no way be revealed, disclosed or sold to third parties unless the Procedure laid down by the legislation for the removal of confidentiality (Law 2225/1994) or any obligations arising from the national implementation of Directive 24/2006.